If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Botanist Restaurant Ltd's relationship with you in relation to this website.

The term 'The Botanist Restaurant Ltd' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites; these links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without The Botanist's prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Deposits: A non-refundable deposit may be required for parties of 6 or more at the time of booking unless the reservation is for a Christmas booking, private space, weekends or special occasion, when any party size can be asked for a deposit.

If the reservation is cancelled, and more than 24 hours' notice is provided, we may hold your deposit for a three month period, whereby you can re-book your experience/meal with us.

If the reservation is cancelled in less than 24 hours then the deposit will be forfeited. In the event a deposit refund is approved, please allow 10 working days to receive the amount back.

Deposit payments can be made in cash, credit or debit card and is taken in pound sterling. If you have any queries please contact us.

Gift card refund policy:

Payment for gift cards can be made online or in one of our NWTC venues using cash, credit or debit card and is taken in pound sterling.

We do not offer refunds on gift cards unless they are faulty or damaged; to return a faulty or damaged gift card, please email giftcards@nwtc.uk.com.

My New World Cocktail Reward: 

• Available in selected venues only: York, Chester, Leeds, Newcastle, West Bridgford, Coventry, Bath, Farnham, Reading and Cheltenham
• Available Monday - Friday between 4pm - 7pm
• Excludes sharing cocktails and Botanist pornstar
• Available through the My New World loyalty app only
• To redeem, simply show your QR code to your server
• Subject to availability and may be withdrawn at any time
• To view our cocktail menu, click here 

My New World Loyalty Credit:

• ‘My New World’ rewards loyalty (via app or card) by giving credit each time you make a purchase at any NWTC venue
• This credit expires after 12 months from point of earning
• Credit can be redeemed as a 'balance' against food and drink purchases
• Please send any enquiries about My New World loyalty to myrewards@nwtc.uk.com
• Please click here to read our full My New World Loyalty Policy.

Birthday Bubbles Reward:

• Enjoy a bottle of prosecco* on us as a birthday treat, Monday-Friday
• *May be exchanged for beer or a soft drink at the discretion of the General Manager
• Available 14 days before or after your special day
• You must be signed up to our database or My New World loyalty, for at least 24 hours prior to your birthday
• Subject to availability and may be withdrawn at any time
• You must be 18 or over and please drink responsibly
• You must order at least one main meal to quality for this rewards

We love feedback, that’s why we award one lucky winner with a £50 voucher each month. Winner is selected at random and drawn each month. The winner will be contacted via email within 30 days of our prize draw. Feedback must be shared via our automated feedback system, HGEM, in order to be entered into the monthly draw. Voucher will be valid for all New World Trading Company venues. Voucher will expire after 12 months.