If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Botanist Restaurant Ltd's relationship with you in relation to this website.

The term 'The Botanist Restaurant Ltd' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites; these links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without The Botanist's prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Gift card refund policy:

Payment for gift cards can be made online or in one of our NWTC venues using cash, credit or debit card and is taken in pound sterling.

We do not offer refunds on gift cards unless they are faulty or damaged. To return a faulty or damaged gift card, please email giftcards@nwtc.uk.com.

For more information about our NWTC Black Friday 2018 gift card terms, please visit: https://nwtc.uk.com/terms/black-friday-gift-card

The ‘My New World’ membership rewards loyalty (via app or card) by giving credit each time you make a purchase at any NWTC venue as well as entitling members to rewards and offers. The credit earns expires after 12 months from point of earning and can be redeemed as a 'balance' against food and drink purchases.

Please click here to read our full My New World Loyalty Policy.

If you have any enquiries about earning credit or rewards, or your account in general, please email myrewards@nwtc.uk.com

We love feedback, that’s why we award one lucky winner with a £50 voucher each month. Winner is selected at random and drawn each month. The winner will be contacted via email within 30 days of our prize draw. Feedback must be shared via our automated feedback system, HGEM, in order to be entered into the monthly draw. Voucher will be valid for all New World Trading Company venues. Voucher will expire after 12 months. 

A toast to you! Enjoy a bottle of prosecco on us as a birthday treat – available 14 days before or after your special day.  

• You must be registered to our Loyalty programme through either My New World or our database.
• Reward is subject to availability and may be withdrawn at any time.
• Reward may be refused at the discretion of our team.
• Reward is one bottle of prosecco.
• Reward may be exchanged for beer or a soft drink at the discretion of the General Manager.
• Reward may only be claimed once in a 12 month period.
• Cannot be used in conjunction with any other offers. 
• You must be 18 or over.
• Reward only available Monday – Friday.
• You must let us know you’re claiming your reward at time of booking.
• You must have signed up 24 hours before your birthday.
• Providing incorrect information will mean you are ineligible.
• You must order at least one main meal to quality for this rewards.
• Please drink responsibly.